The Penguin Book of Puzzles

Flowers, Plants and Fragile Items

Whilst many of our items are available for National Delivery, there are certain items that are only available for Local Delivery or Collection due to their fragility. If a product is only available for Local Delivery or Collection, this will be stated in the product description. The postcodes covered under Local Delivery are:

If you'd like to order some flowers for local delivery in Surrey, but your postcode falls outside our local delivery area, do please give the shop a call on 01737 356404 and we'll do our best to accommodate your request.

National Delivery

UK Standard Delivery (2–5 days)

If you have a specific date/occasion you would like your order delivered by, we suggest you use our Express Courier Delivery option which is sent with a courier.

Please allow 2 - 5 working days for your order to arrive after it has been dispatched when selecting National Delivery.

When Express National Courier Delivery is selected orders will be sent via courier on a next day service. Please note, orders placed by 12pm Monday-Thursday will be delivered next working day (excluding bank or public holidays) if placed after 12pm they will be delivered in two working days. For orders placed Friday - Sunday they will be delivered on the following Tuesday. This service requires a signature upon delivery and is available for UK mainland addresses only.

We use Royal Mail and APC for most of our shipments, however on occasion we may use another courier. If you have been supplied with a tracking number, please visit the relevant courier’s website to track your order. 

We aim to process orders within 1-3 working days, although at busy times we may take slightly longer. If you need your order urgently just let us know and we will try our best to accommodate and we encourage you to use the Express National Courier Delivery option.

If you have not received your parcel within 14 days of receiving your despatch email, please do get in touch so we can investigate the issue further for you. 

For remote UK postcodes please allow 1–2 days additional delivery time.